Frequently Asked Questions
Find answers to the most common questions about our uniforms, ordering process, customization, shipping, payments, and returns.
How can I place an order?
Browse our products, choose your preferred size and quantity, add them to your cart, and complete the checkout process.
Do you offer customized uniforms?
Yes. We manufacture customized uniforms for schools, colleges, hospitals, restaurants, factories, security companies, hotels, and corporate organizations.
Do you accept bulk orders?
Absolutely. We specialize in bulk uniform manufacturing and offer competitive pricing for institutions and businesses.
Can you add our company or school logo?
Yes. We provide professional embroidery and printing services for logos, names, and branding on uniforms.
How do I select the correct size?
Please refer to our Size Guide before ordering. If you're unsure, our support team will gladly help you choose the correct size.
What fabrics do you use?
We use premium-quality fabrics chosen for comfort, durability, breathability, and long-lasting performance.
Do you provide fabric samples?
Yes. Samples may be available for customers planning large or customized uniform orders.
How long does delivery take?
- Major Cities: 2–4 Business Days
- Other Areas: 3–7 Business Days
- Bulk and customized orders may require additional production time.
Do you deliver all over Pakistan?
Yes. We provide nationwide delivery through reliable courier partners.
How can I track my order?
Once your order has been dispatched, you'll receive tracking details so you can monitor your shipment.
Which payment methods do you accept?
We accept Cash on Delivery (where available), bank transfers, and other payment methods displayed during checkout.
Can I change or cancel my order?
Orders can be modified or cancelled before production or dispatch begins. Please contact us as soon as possible.
What is your return policy?
Returns and exchanges are accepted for damaged, defective, or incorrect products according to our Return Policy.
Can customized uniforms be returned?
Customized or personalized uniforms cannot be returned unless there is a manufacturing defect or an error from our side.
What is the minimum quantity for bulk orders?
The minimum quantity depends on the product and customization requirements. Contact our sales team for details.
Do you offer discounts on bulk orders?
Yes. We offer attractive discounts for schools, hospitals, companies, and other organizations placing large orders.
How should I wash my uniforms?
Follow the care instructions on the garment label. Use mild detergent, avoid excessive bleach, and iron at the recommended temperature.
What should I do if I receive the wrong item?
Contact our support team within 7 days of receiving your order. We'll arrange a replacement after verification.
Can I request a quotation for my organization?
Yes. Send us your quantity, design requirements, sizes, and logo details, and we'll prepare a customized quotation.
How can I contact TexWear?
You can contact us via phone, WhatsApp, email, or the Contact Us page. Our team is happy to assist with any inquiries.