Shipping Policy

At TexWear, we are committed to delivering your uniforms safely and on time. Every order is carefully packed to ensure it reaches you in excellent condition.

Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Customized or bulk uniform orders may require additional processing time.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days
• Delivery times may vary during holidays, promotions, or due to courier delays.

Shipping Charges

• Shipping charges are calculated during checkout.
• Any ongoing free shipping offers will be applied automatically where eligible.

Return & Exchange Policy

Your satisfaction is important to us. If you receive a product with a manufacturing defect or an incorrect item, we will gladly assist you with a replacement or exchange.

Eligible for Return or Exchange

• Incorrect product received.
• Manufacturing defect.
• Damaged item received during delivery.

Return Conditions

• Request must be made within 7 days of receiving your order.
• The product must be unused, unwashed, and in its original condition.
• Original tags, packaging, and invoice should be included.

Non-Returnable Items

• Customized or personalized uniforms.
• Products damaged due to misuse or improper handling.
• Items that have been worn, washed, or altered.

Refunds

• Refunds are processed only if a replacement cannot be provided.
• Approved refunds are processed using the original payment method or bank transfer where applicable.